Responsible Gaming at 7dbet

7dbet was built for Bangladeshi players who enjoy cricket betting, live casino, slots, and crash games as a form of entertainment. We take that responsibility seriously. A healthy relationship with gambling means setting and respecting personal limits, understanding that losses are part of the game, and choosing to stop when it no longer feels enjoyable.

We do not want your gambling to harm you, your finances, or your relationships. Every tool described on this page is free, always available, and can be activated simply by contacting our support team at [email protected]. No fees, no waiting periods to request a tool — only to increase a limit that has already been set, where a 24-hour cooling-off period applies.

Responsible gaming means making informed, deliberate choices about when you play, how much you spend, and how long you play for. It means treating gambling as entertainment with a budget — the same way you might budget for a cinema ticket or a dinner out — rather than as a way to earn money or escape problems.

For most players, gambling is exactly that — a form of leisure. But for a small percentage of people, gambling can develop into a pattern that is difficult to control. This is not a personal failing; problem gambling is a recognised behavioural condition. 7dbet's responsible gaming programme is designed to give all players the tools to stay in control before a problem develops, and to provide clear pathways to help for those who need it.

Requesting a responsible gaming tool takes less than a minute. Here is how:

Most people who gamble do so without any issue. However, it helps to know the signs that gambling may be becoming a problem. Be honest with yourself if any of these apply to your current behaviour:

Deposit limits let you set a maximum amount that can be added to your 7dbet wallet within a defined period. Three limit types are available:

• Daily deposit limit — a maximum amount per calendar day (Bangladesh Standard Time, UTC+6). Any deposit attempted after the daily cap is reached will be declined until the following day.
• Weekly deposit limit — a maximum amount within any rolling 7-day period. This limit resets on the same day of the week you originally set it.
• Monthly deposit limit — a maximum amount per calendar month. This is the broadest limit type and is most suitable for players who want a monthly spending cap.

You may hold multiple limit types simultaneously (for example, a daily limit of ৳1,000 and a monthly limit of ৳15,000). When multiple limits are active, all limits apply and the most restrictive one takes precedence at any given moment. Reductions to existing limits are applied immediately. Requests to increase an existing limit are subject to the mandatory 24-hour cooling-off period before the higher limit takes effect.

Self-exclusion is the strongest tool available through 7dbet's responsible gaming programme. When you self-exclude, your account is permanently and irreversibly closed. You will not be able to log in, deposit, place bets, or withdraw from the excluded account. 7dbet will also take reasonable steps to prevent you from opening a new account using the same identity documents, mobile number, or payment account details.

Before requesting self-exclusion, any available real-money balance (excluding bonus funds and wagering-locked balances) will be returned to your verified payment account — bKash, Nagad, or your registered bank account — after any outstanding verification checks are completed. This withdrawal process is typically completed within 3 business days.

7dbet operates a strict minimum age policy. The platform is for players aged 21 and above only. We take the following steps to prevent underage gambling:

• Age verification is required at registration — all players must confirm they are aged 21 or above before an account is created.
• Additional KYC identity verification may be required before the first withdrawal, including submission of a national ID card (NID) or passport confirming date of birth.
• If at any point during account review we have reasonable grounds to suspect that a player may be under 21, the account will be suspended and the player asked to provide age-confirming documentation immediately.
• If underage gambling is confirmed, the account is permanently closed, all accumulated winnings are forfeited, and any deposited real-money balance is returned to the payment account from which it originated.

If you are a parent or guardian in Bangladesh and believe a person under your care has accessed 7dbet, please contact us immediately at [email protected]. We will investigate and act without delay.

7dbet commits to the following standards across the platform at all times:

• We will never send promotional communications to a player who has an active cooling-off period, an active self-exclusion, or who has explicitly asked to be removed from marketing lists.
• We will respond to all responsible gaming tool requests within one business day. Emergency self-exclusion requests flagged as urgent will be processed within two hours during support operating hours (Bangladesh Standard Time).
• We will never attempt to persuade, pressure, or incentivise a player to reverse or reduce a responsible gaming restriction they have set. A player who has requested a cooling-off period will not receive bonus offers or promotional messages asking them to return.
• We will ensure that responsible gaming tools and support contact information remain clearly accessible on the platform at all times — not buried in fine print, but presented on this dedicated page and referenced wherever contextually appropriate.

Asking for help with a gambling problem takes courage, and it is always the right decision. The sooner you reach out, the easier it is to take back control. Many players in Bangladesh have used 7dbet's responsible gaming tools to step back, reset their relationship with gambling, and return — when and if they were ready — on their own terms.

If you feel you need professional counselling support beyond what 7dbet can provide, we encourage you to speak with a trusted doctor, mental health professional, or a support organisation in Bangladesh that specialises in behavioural health. Our support team can provide a referral upon request.